Shipping policy

Nadeau Studios Shipping Policy

 

Shipping Commitment

At Nadeau Studios, we are committed to delivering your Nadeau Easel safely and efficiently. We treat your easel as the precision-crafted instrument it is, ensuring it is carefully packaged to arrive in perfect condition.

Fulfillment & Timing

  • Processing Time: We typically ship your Nadeau Easel within 24-48 hours of your order being placed, via UPS or USPS.

  • Delivery Time (Continental US): Delivery within the continental United States is estimated at 3–5 business days.

  • Delivery Time (International): International delivery times vary widely but are calculated in real-time at checkout. Please note that these are estimates only and are not guaranteed due to potential customs processing delays.

  • Time Constraints: If you have specific delivery time constraints, please contact us at info@nadeaustudios.com before placing your order, and we will do our best to accommodate.

 

Domestic Shipping (Continental US)

  • Cost: Shipping on all purchases within the continental United States is FREE.

  • Carrier: We typically use UPS Ground or USPS.

  • Risk of Loss: Once we transfer the product to the carrier, title and risk of loss legally passes to the customer. We ensure all shipments are tracked.

 

International Shipping (Worldwide)

  • Calculated Rates: Shipping costs and estimated delivery times are calculated in real-time at checkout based on your location.

  • Cost Subsidization: We subsidize a portion of the international shipping costs to offer you the best possible rate.

  • Duties and Fees: Customers are responsible for any and all customs, duties, taxes, and import fees levied by the destination country. These charges are collected by the carrier or local customs office upon delivery and are not included in your purchase price at checkout.

 

Loss and Delays

  • We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control.

  • Tracking information is provided for all domestic and international shipments.

 

Contact Information

If you have questions about your order's status or shipping policies, please contact our customer service team at info@nadeaustudios.com.